1. General rental terms/conditions.
1.1. The following conditions for renting a motorhome define the rights and obligations of the Lessee and the Lessor in the field of renting a motorhome. These Terms and Conditions constitute an integral part of the Car Rental Agreement and become binding for the Parties upon signing the Motorhome Rental Agreement.
1.2. The subject of the Rental Agreement is only and exclusively the rental of a motorhome with additional equipment specified in the handover protocol.
1.3. The rental begins when the motorhome is handed over to the Lessee and the handover protocol is signed or on the date indicated in the Agreement.
1.4. The delivery and acceptance report must be completed and signed by both parties to the Agreement and is attached to the Lease Agreement.
1.5. In case of, when the vehicle is stopped, blocked, sealed, deposited or seized or otherwise immobilized for any reason by the Tenant, all related expenses are charged to the Lessee, including losses under the lease agreement, expenses incurred by the Landlord on lawyers, even if their intervention was not mandatory.
1.6. The tenant can only be a citizen of a country belonging to the European Union, with valid documents and an address of residence in the European Union
1.7. The “General Terms and Conditions of Rental” are binding for both parties from the date of booking confirmation and are an integral part of the rental agreement.
2. Requirements towards the Lessee and the driver
2.1. The driver of a motorhome may be the Lessee or a person indicated by him, entered into the rental agreement as the second driver. The motorhome driver must have completed 28 years old and hold a category B driving license for at least 3 lat.
2.2. On the day of signing the contract, the Lessee submits for inspection and attaches a photocopy of two current identity documents with a photo (one of them must be a driver's license), which are necessary to sign the Lease Agreement or, in the case of companies, a copy from the National Court Register (excerpt from the register) and two identity documents of the person authorized to represent the business entity.
2.3. The Lessee is the person responsible for complying with the requirements for the driver.
2.4. The Lessee bears full responsibility for any damage caused during the rental and conduct inconsistent with the Rental Conditions by all participants of the trip, including drivers.
2.5. If the same vehicle is rented by several persons, their liability is joint and several.
2.6. The Renter/Driver is obliged to refuel the vehicle at reputable filling stations and keep payment receipts in case of engine failure, due to defective fuel. In the event of failure to comply with this provision, the Lessee may be held liable for the resulting damage.
3. Insurance
3.1. The car has liability insurance, AM and NW. Tenant / the driver is obliged to strictly comply with the General Terms and Conditions of Insurance. In the event of non-compliance with them, the Lessee bears full responsibility for any losses resulting from this, situations in particular, when this may lead to the insurer's refusal to pay compensation.
3.2. The tenant is responsible for any damage to the car up to the amount of the deposit paid
3.3. The Lessee's liability is not limited in any way, in the case of damages exceeding the received compensation or in the event of refusal to pay compensation by the insurer, in particular when:
- the damage is caused by reckless driving under the influence of drugs or alcohol.
- driver, flees the scene of the accident.
- The tenant did not report the incident to the police, unless such notification did not affect the verification of the causes of the damage or the scope of the damage.
- damage is caused by prohibited use
- the damage was caused by an unauthorized driver.
- the damage was caused by ignoring the dimensions of the vehicle (height, width, length).
- damage is caused by overcharging
3.4 The lessee is absolutely responsible for any damage to the tires during the rental period, unless the condition of the tires raised objections at the time of receipt (tread depth below 2 mm) , in the event of a tire defect, he is obliged to repair it at his own expense, in the event that the tire is not suitable for repair, the Lessee will purchase a new, identical tire at his own expense, and if the purchase of an identical tire is not possible, buys two tires so that, according to the regulations, there are the same tires on the axle.
4. Reservation, conclusion of the contract, terms of payment
4.1. Reservations of a motorhome can be made using the booking system on the Lessor's website, by receiving an e-mail confirmation of the booking of a motorhome.
4.2. Rental Cost/Rental Fee (camping car) is determined on the basis of the Lessor's current price list and consists of:
4.2.1. remuneration for the rental calculated according to the number of days specified in the Rental Agreement,
4.2.2. service fee for one-time equipping the car with a full gas cylinder, specialized liquids and toilet paper for the toilet, full water tanks, teaching.
4.2.3. optional equipment
4.2.4. The rental price includes a basic kilometer package, which is on average per day 100 km , i.e. in the case of renting to 10 days the tenant can perform up to 1000 km without additional fees. It is possible to purchase a larger kilometer package. The fee for exceeding the kilometer limit in the purchased package is: 0,25 Euro / km.
4.3. The lessee bears the operating costs related to the use of the car, m.in. fuel costs, vignettes abroad and tolls for motorways and car parks, costs of ferries and crossings of tunnels and bridges, costs of fines and penalties as well as repair of damage caused by the Lessee.
4.4. In order to confirm the reservation made in the form referred to in point 4.1. , should be within 2 days from its submission, make an advance payment in the amount calculated when making the reservation
4.5. Failure to make the payment on time and in the amount specified in the booking form will result in its rejection
4.6. at the latest on 30 days before the scheduled date of the pick-up of the car by the Lessee, the rental fee should be increased by making a supplementary payment to 100% the total amount of the rental fee specified in point. 4.2.
4.7. The deposit in the amount indicated in the booking form must be paid at the latest on the day of rental, in the case of payment by bank transfer, the funds must be credited to the Lessor's account before the vehicle is handed over
4.8. If the full payment is not made within the stipulated period, this will be tantamount to resignation from renting a motorhome.
4.9. After signing the Lease Agreement, changing the rental date is possible only with the consent of the Lessor. If such a change is to be made within a period shorter than 30 days from the agreed start date of the rental period, can only be made on a cancellation basis.
4.9.1. The landlord reserves the right to verify the tenant's identity, in the event of irregularities, he has the right to unilaterally terminate the contract / cancel the reservation with immediate effect and inform law enforcement authorities about the possibility of committing a crime.
5. Deposit
5.1. The Lessee pays the Lessor a deposit in the amount specified in the booking form, to secure all receivables and claims of the Lessor against the Lessee, resulting from the Agreement, in particular:
5.1.1. in case of car theft and total loss
5.1.2. loss of keys or car alarm remote control,
5.1.3. loss of registration certificate,
5.1.4. damage to the rental car,
5.1.5. car interior damage. damaged upholstery
5.1.6. smoking tobacco and candles in the car.
5.2. In the event of damage to the rental items, an amount corresponding to the amount of damage will be deducted from the deposit, as well as an amount corresponding to the loss of the right to a reduction in the car insurance fee, due to reckless driving. Motor damage up to the amount of the deposit paid is not reported to the AC insurance company and is covered by the deposit., if these are non-communication damages, the tenant's liability is up to the value of the damage caused.
5.3. The deposit is returned on time 7 working days from the date of returning the car, however, not earlier than after the Lessee has settled all obligations under the Rental Agreement. In the event of damage, the landlord has 30 working days for settlement and refund of the deposit or until compensation is paid from the perpetrator's liability insurance policy or until the camper is repaired. The damage assessment is prepared by the internal service department, in special cases or at the customer's request, the valuation is made using an external system/service, in this case, the customer is obliged to pay an administrative fee in the amount 150 EUR by transfer to the Lessor's account, after the payment is recorded, the procedure will be implemented.
In the event of damage, the customer is obliged to complete and return the damage form received from the Lessor by e-mail, failure to return the above-mentioned form on time 7 days means acceptance of the scope and value of the damage prepared by the internal service department.
5.4. The Lessor has the right to deduct from the Deposit the Lessee's obligations arising from the performance of the lease agreement, including in particular liabilities arising as a result of improper performance of the obligations imposed on the Lessee
5.5. If the amount of obligations arising from this contract exceeds the amount of the deposit paid, The Lessee undertakes to pay the remaining amount of the liability.
5.6. The tenant is responsible for all fees and fines, etc., np. for bad parking, which the Lessor will receive from the country and from abroad after the date of return of the deposit, within the period indicated in the debit note. In the event of failure to pay within the prescribed period, the Lessee shall pay interest for late payment together with other fees related to the enforcement of payment.
6. Withdrawal from the Agreement / cancelling the reservation
6.1. In the event of cancellation / withdrawal from the contract by the Lessee, the following fees will be charged, calculated on the basis of the value of the reservation before taking into account discounts and rebates :
- above 50 days before the start of the booking, 20% booking value.
- 49 do 25 days before the start of the booking, 50% booking value.
- 24 do 16 days before the start of the booking, 75% booking value.
- 15 do 8 days before the start of the booking, 90% booking value.
- below 7 days before the start of the booking, 100% booking value.
6.2. Cancellation of the reservation must be delivered to the Lessor in writing or electronically.
6.3. The date of receipt of the withdrawal document by the Lessor is considered the date of cancellation of the reservation.
6.4. In the event of cancellation/rejection of the reservation by the Lessor, he undertakes to immediately return all fees charged.
6.5. The landlord reserves the right to withdraw from the contract / cancel the reservation at any time, if the booked VEHICLE is subject to an earlier accident or other damage or other important circumstances occur and there is no possibility of safe use of the VEHICLE by the LESSEE. In such a case, the LESSOR may offer the LESSEE another VEHICLE or return any fees paid by the Renter immediately, however, the LESSEE shall not be entitled to any additional compensation for this.
7. Handover and return of the car
7.1. A rental agreement will be signed at the time of handing over the car, in accordance with these "general rental conditions" , failure to sign the contract by the Lessee will be considered a last-minute cancellation of the reservation
7.1.1 Together with the release of the car, the Lessor receives the following documents: signed rental agreement , delivery and acceptance protocol, authorization to move the vehicle, a copy of the registration certificate, a copy of the insurance policy
7.2. The possibility as well as the cost and time of renting a car depends on the period in which the parties intend to rent a car.
7.3.1. It is forbidden to transport and keep animals in the car without the Lessor's consent, it is also forbidden to transport bicycles and other "movable" objects in the residential part of the motorhome
7.3.2. The car must be returned clean inside and out, fuel and washer fluid tanks should be full. Clean water tanks, dirty, WC tape - let it go
7.3.3. The tenant pays the amount 50 EUR net, in the case of returning the vehicle with the toilet not emptied, exterior washing 35 EUR, loss of keys 350 EUR + travel/start-up costs. Lost registration or insurance policy.- 350 EUR. Wash upholstery 25-150 EUR. Sentence of the car with not a full tank of fuel: fuel/full fuel cost + 25 EUR. Any interior repairs, bodywork, equipment shortages, – in accordance with point. 5.3. + 650 EUR as compensation for the loss of rental benefits if the camper is no longer suitable for another rental
7.3.4. In the case of returning the car after the deadline specified in the Rental Agreement, The Lessee undertakes to pay a contractual penalty in the amount of 25 EUR for each commenced hour after the expiry of the deadline.
7.4. The Lessee returns the car within the specified period and it is not possible to extend the Rental Agreement without a written one ( SMS or e-mail) consent of the Lessor.
7.4.1.If there is a possibility of extending the deadline for returning the car by the Lessor , the cost will be set in the amount specified in point 4.2.1.
7.5. In the event of a delay in releasing the car due to the fault of the Lessor, he undertakes to immediately reimburse the difference in costs resulting from the number of days of delay in handing over the car.
7.6. Before handing over the car, the customer is obliged to undergo training in the use of the car and has the opportunity to take a test drive in the company of the Lessor. The procedure of handing over and returning the car is always completed with the signing of the handover protocol.
7.6.1 The tenant is obliged to sign the protocol both when collecting and returning the vehicle, if the Tenant does not sign or refuses to sign the acceptance protocol, the receiving staff is authorized to sign it unilaterally, under pain of total loss of deposit.
7.7. If the Lessee returns the car earlier than indicated in the contract, The Lessor is not obliged to return the fee for this.
7.8. If the Lessee fails to return the vehicle to 6 hours after the date indicated in the Lease Agreement and will not contact the Lessor, The Lessor will inform the law enforcement authorities about the theft and this will result in the total loss of the deposit.
7.9. Collection of the vehicle by the Lessor does not release the Lessee from liability for damages, if discovered later, and they could not be noticed during the inspection during the return of the vehicle.
8. Procedure in case of failure / accidents.
8.1. In the event of a breakdown or accident, the Lessee is obliged to immediately inform the Lessor about the event, and further treatment depends on the type of damage / failures and arrangements with the Lessor.
8.2. In the event of a collision/accident not the fault of the Lessee, you should also notify the police, and write down the accident report signed by the perpetrator. All such damages not reported and not certified by the police shall be liquidated by the Tenant at his own expense.
8.3. If the damage/failure does not affect driving safety or deteriorate the technical condition of the vehicle, The tenant can continue driving. Otherwise, the damage should be removed in a way that guarantees safe travel and proper technical condition of the vehicle.
8.4. In situation, when the failure was not caused by the Lessee, The Lessor undertakes to reimburse the costs agreed with him for the removal of the failure, provided that full documentation of the failure removal and replaced parts is provided. When a repair is required, which was not the fault of the Lessee and at the same time prevented the use of the car, The landlord undertakes to reduce the rental fee for days excluded from use
8.5. In case of, when the failure was caused by the fault of the Lessee, he bears full responsibility for this fact, and the Lessor has the right to claim any compensation for the losses incurred.
8.6. In situation, when, as a result of an accident or theft, it is not possible to continue the journey, The Lessor is not obliged to organize accommodation or cover the costs for the time of repair and / or return to your place of residence.
8.7. The Renter is obliged to report any irregularities noticed during the use of the Vehicle, both mechanical and electronic components and any other equipment elements, including any damage to the Vehicle, under pain of total loss of the deposit..
9 Usage Restrictions
9.1. The motorhome cannot be used by the Lessee for purposes other than recreational and tourist purposes, and in particular cannot participate in car events, car tests, it cannot be used to transport items, in particular flammable goods, poisonous and hazardous materials.
9.2. The Lessee has no right to further sublease the car.
9.3. The vehicle must be properly locked and secured. The Lessee is obliged to regularly check the vehicle and make sure, and that it meets all the conditions necessary for safe driving.
9.4. It is absolutely forbidden to drive a car under the influence of alcohol or other drugs.
9.5. Speeding is prohibited 120 km/h. and opening the side windows in the living area while driving.
9.6. If the car is left in the immediate vicinity of sports and entertainment facilities such as stadiums, hale, amphitheatry, in time, when mass events take place there, The Lessee is obliged to leave the car in a guarded car park.
9.7. Any limitations related to the payment of compensation are described in the General Terms and Conditions of Insurance.
9.8. It is only allowed to travel by car within the territory of the European Community (and associated countries), and all trips to Eastern European countries (np.: Russia, Ukraine, Belarus) are strictly prohibited. It is also forbidden to travel in areas affected by hostilities, riots and riots.
9.9. It is strictly forbidden to smoke tobacco and candles of any kind in the car, incense, etc
9.9.1. The Lessor reserves the right to carry out all necessary works related to the removal of damage caused by smoking in the car at the expense of the Lessee.
10 Final Provisions
10.1. Any disputes or claims will be considered by the competent court for the seat of the Lessor. In the event of discrepancies between the language versions of these terms and conditions, the Polish version is always valid.
The Landlord informs the Tenant of this fact, that the subject of the contract is the rental of the Vehicle, and not a contract for the provision of tourist services, within the meaning of the Act of August 29, 1997 on tourist services. Means, that the Lessee undertakes to independently organize and plan the trip and is aware of the fact, that he takes full responsibility for himself, co-passengers and for the Leased Object and is prepared for any unforeseen situations, np. disease, accident, Vehicle failure, itp., because the Landlord's assistance may be limited. The Lessor provides the insurance contracts required by law for the Subject of the Lease, additional insurance (in addition to those listed in point. 3) The Lessee concludes on his own behalf and for his own account.
Current man-hour rate for additional services: 1RBH=40 Euros